VIVA is more than just health insurance: VIVA focuses on being healthy, getting healthy and staying healthy. This reduces healthcare costs and, consequently, premiums. With VIVA, you benefit from all the cover provided by compulsory health insurance. In addition, you are supported in the context of preventive health measures. Membership is also worthwhile for insured persons who are chronically ill or in need of care, as they receive coordinated ongoing support.

No. If you opt for the integrated basic insurance model VIVA, it gives you compulsory health insurance cover. If you have any questions about our top-up insurance products, such as Hospital, Complementary or Outpatient top-up insurance, we will gladly advise you. Book an appointment here.

The VIVA basic insurance model is currently available in the Jura Arc region, in Ticino and in the Zofingen region (Aare Network). Find out more about the service area here.

In integrated care, all medical services, from primary healthcare, and hospital services to assistance and care at home, through to care of the elderly, are provided from a single source. In the VIVA model, the general practitioner and their team coordinate all medical treatment, and give persons insured with VIVA support on all health-related matters. Incidentally, VIVA is Switzerland’s first fully integrated care organisation.

With VIVA, you obtain all medical services from within the chosen healthcare organisation or from partners. This is the only way to enable efficient treatment without redundancies and to thus keep costs low. If you obtain branded preparations despite generic versions being available, or if you go straight to a specialist without consulting your general practitioner, for example, we will remind you of your obligations in writing. On any second or third occasion, we reserve the right to reduce our benefit payments by 50% or 100% respectively. If there is a fourth incident, we will transfer you from VIVA to ordinary basic insurance.