V⁠i⁠s⁠a⁠n⁠a’s top-up insurance

The statutory basic insurance guarantees cover in the event of illness, accident or maternity. By taking out top-up insurance with your health insurer, you can fill important gaps in your cover, such as preventive services, outpatient treatment, complementary medicine or hospitalisation. Depending on the benefit, protection is available in Switzerland and abroad.

ambulant

Outpatient top-up insurance fills important gaps in your basic insurance cover. We contribute towards various costs, including:

  • correction of malpositioned teeth;

  • glasses and contact lenses;

  • gym memberships;

  • maternity check-ups and exercises;

  • check-ups;

  • Vacanza travel insurance included.

komplementaer

Perfect add-on to conventional medical treatments. Includes alternative therapies such as acupuncture, osteopathy and homeopathy. Benefit from:

  • cost coverage up to CHF 10,000 per year;

  • treatment without a medical prescription;

  • coverage for complementary medicines.

spital

Hospital top-up insurance gives you maximum flexibility when it comes to benefits, privacy and comfort. Make the most of these advantages:

  • free access to all acute-care hospitals in Switzerland;

  • treatment by senior consultant in hospital;

  • more comfort and privacy in a single or double room;

  • Vacanza travel insurance included.

Other top-up insurance products

Family playing board game together Kapitalversicherung taggeldversicherung

Advantages of top-up insurance from V⁠i⁠s⁠a⁠n⁠a

  • We contribute towards your gym membership, group courses, or admission fees for saunas and steam/thermal/brine baths.

  • Cost coverage of up to CHF 10,000 per year for treatment with complementary medicine.

  • You save 50% on premiums from the second child onwards, thanks to attractive family discount.

  • Can be taken out by anyone under 70.

We will be happy to take the time to explain the advantages of the various top-up insurance products to you at no obligation.

What V⁠i⁠s⁠a⁠n⁠a customers say

You only really see how good an insurance company is when you actually need them. I was impressed by everything about V⁠i⁠s⁠a⁠n⁠a. Its hassle-free, expert and straightforward support has always made me feel I have the perfect partner by my side when it comes to my health. Never change a winning team, as they say! Profile picture of Angela  von Deschwanden My experience with V⁠i⁠s⁠a⁠n⁠a has been consistently very good. I always get very professional advice in response to my questions. This personal dialogue is something I really appreciate. When anything needs to be paid for, V⁠i⁠s⁠a⁠n⁠a deals with it quickly and straightforwardly. Profile picture of Beat Ludwig

Useful services for you

Smart insurance for all-round care. These services assist you:

See at a glance which benefits your basic insurance covers and what additional advantages our top-up insurance models offer.

If you are seeking a qualified therapist near you, our list of therapists offers you a selection of V⁠i⁠s⁠a⁠n⁠a-recognised professionals available in your region.
The health app Well helps you when health-related issues arise. It enables you to check symptoms, chat with a doctor or book appointments.

You can easily upload invoices and reimbursement receipts via the myVisana app or myVisana customer portal.

With ‘Emergency-Finder’, you are optimally equipped in critical medical situations. This app helps you to assess your symptoms correctly and shows you the nearest emergency ward in real time, along with its current capacity.

The cost-free service is available in the City of Bern and the surrounding metropolitan area.

Find out here what to do in an emergency.

Frequently asked questions about top-up insurance

Basic insurance is compulsory in Switzerland and covers basic medical services, such as visits to doctors, hospital stays in a general ward and medication, as per the statutory catalogue of benefits. It ensures that all residents have access to primary healthcare.

Top-up insurance is voluntary and offers additional benefits that go beyond primary healthcare, such as a free choice of hospital, alternative medicine or outpatient treatment. This makes it possible to have personalised cover, based on individual needs and budgets.

The following types of top-up insurance are typically offered – also by V⁠i⁠s⁠a⁠n⁠a:

  • Outpatient top-up insurance
  • Top-up insurance for complementary medicine
  • Dental insurance
  • Hospital insurance

V⁠i⁠s⁠a⁠n⁠a also offers a Basic top-up insurance package, which combines four popular insurance products.

V⁠i⁠s⁠a⁠n⁠a’s top-up insurance products cover costs that are not covered by basic insurance. The level of cost coverage depends on the insurance product and the scope of benefits that you choose.

However, they can cover the costs of:

  • treatment with alternative and complementary medicine;
  • glasses and contact lenses;
  • gym membership or other group courses;
  • private or semi-private rooms in hospital;
  • treatment abroad, due to an accident or illness;
  • dental services;
  • examinations during maternity;
  • preventive examinations.

You can get an overview of all the benefits that V⁠i⁠s⁠a⁠n⁠a’s top-up insurance products cover by using the benefit search tool.

Downloads

Overview of benefits

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V⁠i⁠s⁠a⁠n⁠a Services AG

Headquarters

Weltpoststrasse 19

3000 Bern 16

Phone: 0848 848 899 (DE/FR/IT)