If you use myVisana, the easiest way to change your account information is in the app. That will save you time and postage.
If the account holder is not the same as the insured person, the insured person must send a waiver (power of attorney with place, date and signature) to the agency responsible. We cannot process the change you have requested until we receive this waiver.
Exception: Payments have been transferred to this third party to date. The third party only wants to change their own bank account now.