myPoints payout at a glance
Overview of all you need to know about myPoints payouts
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You can request a payout if you have 5,000 or more points.
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Only available to customers with Visana top-up insurance.
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Several family members can consolidate their points and have them paid out.
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You cannot offset myPoints against outstanding premium invoices or claims for repayment.
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Apply directly in the myPoints app.
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Payments are generally made within one week.
How myPoints payouts work
Get a payout in just a few steps – simply and digitally using myVisana
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Sign in using your myVisana login.
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View your current points total using the myPoints menu item.
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Payment will be made to the account we hold on our records for the primary insured person. However, the amount will be transferred to the entire family.
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Your payout will be transferred to the bank or postal account we hold on our records for you within one week.
Your advantages
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You can request a payout directly in the myVisana customer portal – around the clock.
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The amount is paid into your account within a few working days.
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You can easily start the payout process online with just a few clicks.
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You decide how many myPoints (at least 5,000) are to be paid out to you – and when.
Do you need help to set up or use your myPoints app or redeem points? Please contact our support team.
Frequently asked questions about myPoints payouts
Visana’s digital bonus programme myPoints is very easy to use: the more you exercise, the more money you get back at the end of the year. All customers with Visana top-up insurance can take part in the programme.
Alongside exercise, we also reward you with myPoints for the loyalty that you show by taking out multi-year contracts or making customer referrals, for example. You will find comprehensive information about our bonus programme directly on the myPoints page.
1,000 points are worth CHF 1. So each point is worth CHF 0.001.
Yes, if the payout amount is CHF 5 or more. In other words, you can get all points paid out once you have earned 5,000 of them.
Yes, Visana myPoints can expire. The points from the previous year must be paid out by the end of the current year, as entitlement expires after that.
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