Switch health insurance to Visana

Why switch to V⁠i⁠s⁠a⁠n⁠a?

In the independent customer-satisfaction study conducted by Bonus.ch, we came out on top as the best health insurance fund in the category ‘Benefits processing’, with a score of 5.5. V⁠i⁠s⁠a⁠n⁠a was also awarded 1st place in the overall ranking for 2022 and achieved the highest score: 5.4.
All our basic insurance models include health legal protection insurance.
With the V⁠i⁠s⁠a⁠n⁠a app, you can do everything online and you always have your insurance card with you.
Free medical advice around the clock – via phone, chat or the symptom checker.
We’re here for you at any time if you need to make a claim.
If you choose V⁠i⁠s⁠a⁠n⁠a, you can confidently leave all the changeover formalities to us. We will gladly and reliably take care of them for you.

Your benefits under top-up insurance

With Outpatient top-up insurance, we cover 80% of the costs of correcting malpositioned teeth – at any age.
Vacanza travel insurance (which also encompasses baggage insurance and cancellation insurance) is included in Outpatient, Basic and Hospital top-up insurance, for trips up to eight weeks long.
With hospital top-up insurance, you benefit from attractive rooming-in services.
Under Outpatient or Basic top-up insurance, we contribute up to CHF 350 per year towards gym membership, group courses or wellness programmes.
We reward daily exercise with up to CHF 120 per year.

Two easy ways of switching to V⁠i⁠s⁠a⁠n⁠a

1

Calculate premium and take out insurance directly online

Already know what type of basic insurance or top-up insurance you need?

2

With personal advice – on site or online

Would you like to receive personal advice to make sure you and your family can get exactly the right insurance cover? We can advise you in the way that works best for you: over the phone, by video call, at your home or in the nearest V⁠i⁠s⁠a⁠n⁠a agency.

What our customers say

My experience with V⁠i⁠s⁠a⁠n⁠a has been consistently very good. I always get very professional advice in response to my questions. This personal dialogue is something I really appreciate. When anything needs to be paid for, V⁠i⁠s⁠a⁠n⁠a deals with it quickly and straightforwardly.

You only really see how good an insurance company is when you actually need them. I was impressed by everything about V⁠i⁠s⁠a⁠n⁠a. Its hassle-free, expert and straightforward support has always made me feel I have the perfect partner by my side when it comes to my health. Never change a winning team, as they say!

I’ve been with V⁠i⁠s⁠a⁠n⁠a since the Grütli days and have always been very satisfied with the customer service. The St. Gallen General Agency in particular was always very helpful. I was always able to drop in there if I had questions, which I very much appreciate.

I particularly like the personal advice I get from V⁠i⁠s⁠a⁠n⁠a and the fact that I can insure everything with the same company.

Useful information

The notice periods for basic insurance are regulated by law and are the same for every health insurance fund. You can cancel a basic insurance policy at the end of each year, subject to a one-month notice period. This means that notice of cancellation has to be received by your old insurer at the latest on 30 November.

Have you chosen a traditional basic insurance model with a free choice of doctor and a deductible of CHF 300? If so, you can also cancel it from 30 June, subject in this case to a three-month notice period. You need to submit notice of cancellation by the end of March.

Get expert advice and let us take care of the formalities in relation to the switch.

Download cancellation form

The notice period for top-up insurance differs depending on the health insurance fund. You can normally cancel top-up insurance from 31 December of each year, subject to a three-month notice period.

Get expert advice and let us take care of the formalities in relation to the switch.

Download cancellation form