VIVA top-up insurance at a glance

VIVA top-up insurance provides you with benefits that are not, or only partially, covered by VIVA basic insurance. Choose flexibly from Outpatient VIVA, Complementary VIVA or Hospital VIVA top-up insurance products and put together your own personal insurance cover.

ambulant-viva

Fill significant gaps in cover for outpatient treatment. From glasses to vaccinations, right through to preventive measures– with three flexible benefit levels to suit every requirement.

  • Consistent support from your VIVA doctor

  • Attractive premium discounts

  • Includes comprehensive travel insurance for all trips up to eight weeks long

  • Wellness contributions for fitness and relaxation

komplementaer-viva

Alternative medicine seamlessly integrated: benefit from homeopathy, TCM, osteopathy and other recognised forms of therapy – in coordination with your VIVA basic insurance.

  • Optimal combination of conventional and complementary medicine

  • Broad spectrum of therapies

  • Therapists of proven quality

  • Supports preventive measures

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You set your own level of hospital comfort: choose from a general ward, a multi-bed room or a single room with a free choice of doctor – while flexible versions give you maximum freedom of choice.

  • Largely free choice of hospital throughout Switzerland

  • Family-friendly discounts

  • Coordinated with your VIVA doctor

  • Flexible choices for greater privacy

Availability of VIVA top-up insurance

VIVA top-up insurance can only be taken out in combination with VIVA basic insurance. You will find more information on the integrated model here

You can sign up to VIVA if you live in the Jura Arc region, the Zofingen region or in Ticino. Click here to see if VIVA is due to be rolled out where you live soon.

Overview of the advantages of VIVA top-up insurance

  • Attractive discount on your VIVA top-up insurance: Benefit from coordinated services while also saving money.

  • Combine VIVA top-up insurance products to suit your needs: put together your own individual insurance package.

  • Everything from a single source: consistent support from your VIVA doctor.

  • Attractive price reductions: contributions towards gym memberships, group courses, or admission fees for thermal and brine baths.

  • Travel insurance included: worldwide cover with Vacanza travel insurance.

We will be happy to take the time to explain the advantages of VIVA to you at no obligation.

Useful services for you

Smart insurance for comprehensive care. These services assist you:

With myVisana, you can manage all your health insurance matters quickly and easily.

With the VIVA Health app, you can securely and confidentially send your health data to your VIVA general practitioner.

Frequently asked questions about VIVA top-up insurance

No. VIVA top-up insurance products can only be combined with VIVA basic insurance. The attractive VIVA discount applies exclusively to this combination.

As you have already taken out hospital top-up insurance with V⁠i⁠s⁠a⁠n⁠a, you have a choice. You can switch to Hospital VIVA (same hospital category) without undergoing a medical examination and benefit from a 5% premium discount. Alternatively, you can keep your existing hospital top-up insurance unchanged.

With VIVA top-up insurance, you benefit from integrated care in the same way as with VIVA basic insurance. This means that all services are coordinated by a doctor from the VIVA network. It also means that you do not have a free choice of doctor. In return, you get a 5% premium discount on the top-up insurance.

Yes, you can switch very easily. Get in touch with your V⁠i⁠s⁠a⁠n⁠a advisor – they will make the necessary changes for you. Furthermore, when switching from a current product to the corresponding VIVA product, no new health declaration is required.

If you change your basic insurance, such that it is then no longer under the VIVA health plan, these products will remain in place, but with free choice of doctor and without the VIVA discount. In such cases, the insurance products can also be cancelled if expressly requested.

VIVA basic insurance is a prerequisite for VIVA top-up insurance. You can benefit from all VIVA top-up insurance products if combined with VIVA basic insurance. However, standard top-up insurance products cannot be combined with VIVA top-up insurance products. In your case, we recommend switching to Hospital VIVA semi-private cover.

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Conditions of insurance

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Frau im Fitness

V⁠i⁠s⁠a⁠n⁠a Services AG

Headquarters

Weltpoststrasse 19

3000 Bern 16

Phone: 0848 848 899 (DE/FR/IT)