Outpatient VIVA top-up insurance at a glance

Outpatient VIVA top-up insurance fills important gaps in outpatient treatment and is the perfect add-on to your VIVA basic insurance. It brings you comprehensive services coordinated by your VIVA doctor – for integrated care and attractive advantages for your premium.

  • Comprehensive benefits for glasses, contact lenses, vaccinations and preventive services

  • All services coordinated by your VIVA doctor

  • Choose from three benefit levels – the perfect match for your needs

  • Gym membership contribution for fitness and health

  • Vacanza travel insurance with worldwide protection included

The three benefit levels compared

Outpatient top-up insurance gives you a choice of three levels of insurance: Outpatient I, II or III. Compare the key benefits and find the right protection for you.

Benefit from attractive discounts

Get a 5% discount on the premiums for your VIVA top-up insurance in combination with VIVA basic insurance.

You get a 50% discount on top-up insurance premiums for your second child and every additional insured child in your family. You will receive this discount until your child turns 18.

Get a premium discount of 2% or 3% respectively when you sign a three- or five-year contract for Outpatient top-up insurance.

Is Outpatient VIVA top-up insurance right for you?

Outpatient VIVA top-up insurance is ideal for you if you

  • appreciate the integrated care provided by the VIVA model.

  • want to find the best possible add-on to your VIVA basic insurance.

  • attach importance to having your treatment coordinated by your VIVA doctor.

  • want to benefit from attractive discounts on your premium.

How Outpatient VIVA top-up insurance works

  1. Discuss any treatment you have planned with your VIVA doctor. This person coordinates your entire healthcare delivery.

  2. Follow the treatment prescribed by your VIVA doctor. That way, you will benefit from the full range of services.

  3. Send us your invoices – including your gym membership and optician’s bills if you have bought glasses or contact lenses.

  4. We will check your entitlement and transfer the benefits due to you under the benefit level you have chosen.

Important

You can save yourself the expense of additional travel insurance if you take out Outpatient VIVA top-up insurance because our Vacanza travel insurance is already included.

Your advantages with VIVA top-up insurance

  • Consistent support on all health issues, from your VIVA doctor

  • Attractive premium discounts, thanks to integrated care

  • No deductible – your benefits begin with the very first franc

  • Vacanza travel insurance included for worldwide cover

  • Wellness contributions for your personal fitness and relaxation

We will be happy to take the time to explain the advantages of VIVA to you at no obligation.

Useful services for you

Smart insurance for comprehensive care. These services assist you:

With the VIVA Health app, you can securely and confidentially send your health data to your VIVA general practitioner.

Benefit from V⁠i⁠s⁠a⁠n⁠a’s Wellness Cheques. We contribute to your gym membership, group courses and admission fees for saunas and baths.

Insurance that complements this product

Frequently asked questions about Outpatient VIVA top-up insurance

VIVA basic insurance does not cover all outpatient services. With Outpatient VIVA top-up insurance, you close important gaps, such as the cost of glasses, preventive measures or transport – all coordinated by your VIVA doctor.

Under the integrated care model, all services are to be coordinated by your VIVA doctor. If you use a service without such a referral, only 60% of the contributions listed in the catalogue of benefits are covered. The obligation to obtain a referral from your VIVA doctor does not apply to contributions towards optical aids (glasses, contact lenses), maternity care, preventive gynaecological examinations or dental treatment.

Yes, you can adjust your benefit level. Switching to a higher level requires a health check. Switching to a lower level is possible at any time and takes effect at the end of the calendar year.

No, each individual needs their own insurance. However, from the second child onwards, you benefit from a 50% discount on the premium.

Vacanza travel insurance offers you cover abroad: 24-hour immediate assistance, cancellation insurance, worldwide coverage of hospital costs, and comprehensive legal protection abroad.

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V⁠i⁠s⁠a⁠n⁠a Services AG

Headquarters

Weltpoststrasse 19

3000 Bern 16

Phone: 0848 848 899 (DE/FR/IT)