Outpatient top-up insurance at a glance

  • Fills gaps in the outpatient treatment covered by basic insurance (e.g. transport and rescue costs, routine and travel vaccinations, special medication)

  • Three different benefit levels for every budget and every need

  • Includes Wellness Cheques as a cost contribution to gym memberships, wellness treatments and exercise classes

  • Includes Vacanza travel insurance for eight weeks per trip (all-round protection abroad, 24-hour immediate assistance service, cancellation insurance, hospital costs anywhere in the world, comprehensive legal protection insurance abroad)

  • Home help and home nursing care (Outpatient II and higher): contributions up to 60 days per year

  • Various contributions to routine and travel vaccinations

The three benefit levels compared

Outpatient top-up insurance gives you a choice of three levels of insurance: Outpatient I, II or III. Compare the key benefits and find the right protection for you.

You will find a complete overview of all the benefits provided by Outpatient top-up insurance in our overview of benefits.

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Discounts

You get a 50% discount on top-up insurance premiums for your second child and every additional child in your family who is insured with V⁠i⁠s⁠a⁠n⁠a. You will receive this discount until your child turns 18.

Get a premium discount of 2% or 3% respectively when you sign a three- or five-year contract for Outpatient top-up insurance. In addition, collect points worth up to CHF 120 a year in our digital myPoints bonus programme when you sign up.

Is Outpatient top-up insurance right for you?

Outpatient top-up insurance is suitable for you if you:

  • want to relieve yourself of the cost of glasses, contact lenses and dental work.

  • want to fill the gaps in basic insurance cover for medication.

  • want to continue to have good outpatient coverage when you’re abroad.

  • lead an active life to maintain your health.

How Outpatient top-up insurance works

  1. Send us your invoices – including your gym membership and opticians’ bills for glasses and contact lenses.

  2. We check whether you are entitled to a contribution from your top-up insurance.

  3. You will receive a benefits statement.

Don’t forget! There is no need to take out additional travel insurance for your holiday because V⁠i⁠s⁠a⁠n⁠a’s Vacanza travel insurance is included.

Your advantages with Outpatient top-up insurance

  • Wellness Cheques for your personal fitness and relaxation included

  • Vacanza travel insurance included

  • Various contributions towards routine and travel vaccinations

We will be happy to take the time to explain the advantages of the various top-up insurance products to you at no obligation.

Useful services for you

Having good insurance is half the battle. These services assist you:

See at a glance which benefits your basic insurance covers and what additional advantages our top-up insurance models offer.

You can easily upload invoices and reimbursement receipts via the myVisana app or myVisana customer portal.

With the health app Well, you can check symptoms, chat with a doctor or book appointments.

Benefit from V⁠i⁠s⁠a⁠n⁠a’s Wellness Cheques. We contribute to your gym membership, group courses and admission fees for saunas and baths.

With ‘Emergency-Finder’, you are optimally equipped in critical medical situations. This app helps you to assess your symptoms correctly and shows you the nearest emergency ward in real time, along with its current capacity.

The cost-free service is available in the City of Bern and the surrounding metropolitan area.

Find out here what to do in an emergency.
Use the independent medication search tool at mymedi.ch to quickly and securely find information about medicines, their prices and potential risks.
If you are seeking a partner pharmacy near you, our overview shows you all the partner pharmacies that offer you exclusive advantages.
For worry-free holidays, our checklist helps you to pack and to plan.

Insurance that complements this product

Frequently asked questions about Outpatient top-up insurance

Outpatient top-up insurance complements your basic insurance and includes benefits that are covered only partially, or not at all, by compulsory health insurance. It offers you additional cover for outpatient care – wherever you use medical services without being hospitalised.

With outpatient top-up insurance, you extend your insurance cover beyond the statutory minimum. This top-up insurance helps you to reduce costs that are covered only partially, or not at all, by basic insurance. It gives you better access to healthcare that meets your personal needs.

V⁠i⁠s⁠a⁠n⁠a offers you outpatient top-up insurance with three different benefit levels to choose (and profit) from: Outpatient I, Outpatient II and Outpatient III. You can choose a level to suit your individual needs and lifestyle.

Outpatient I is suitable for people who want basic top-up cover. Outpatient II offers additional benefits for greater cover. Outpatient III, the most comprehensive option, is suitable for people seeking maximum cover. You will find more information on the benefits of outpatient top-up insurance in the detailed overview of benefits.

You can cancel top-up insurance at the end of the respective calendar year (31 December) by giving three months’ notice. This means that your written notice of cancellation must reach your insurer by the 30 September at the latest.

Downloads

Conditions of insurance

Fact sheet

Overview of benefits

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V⁠i⁠s⁠a⁠n⁠a Services AG

Headquarters

Weltpoststrasse 19

3000 Bern 16

Phone: 0848 848 899 (DE/FR/IT)