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Archive
Visana grows and impresses with strong year-end result
Bern, 19 June 2025 – The insurance group Visana can look back on 2024 as an extremely successful year. It increased net profit to CHF 168.8 mn (2023: CHF 4.7 mn). As of this year, Visana insures 887,500 private customers (previous year: 856,500) and 16,850 business customers (previous year: 16,750). The 40,500-person increase in basic insurance is particularly striking. In top-up insurance, Visana consolidated its strong, third-place market position.
Bülent Atalay to become new Head of Private Customer Sales at Visana
Bern, 24 April 2025 – With effect from 1 May 2025, Bülent Atalay will become Head of Private Customer Sales at Visana and also a member of the Executive Board. The 48-year-old will take over from Roland Lüthi, who is retiring after 18 successful years at Visana.
Founding of a new industry association: speaking with one voice for the Swiss healthcare sector
Bern, 20 June 2024 – Switzerland’s largest health insurers are founding a new industry association, which will commence operations at the start of 2025. The new association aims to end the duopoly of the two current umbrella associations and to thus strengthen representation of the health insurance industry’s interests. In future, the stakeholders will speak in unison and with one voice.
Authorities give green light for Joint Foundation of Atupri and Visana
Bern, 19 June 2024 – Over recent months, the Federal Office of Public Health (FOPH), the Swiss Financial Market Supervisory Authority (FINMA), the Federal Supervisory Authority for Foundations (FSAF/ESA), the Bernese Supervisory Authority for Foundations (BBSA) and the Competition Commission (COMCO) have granted the necessary approvals for the merger by combination of the Atupri Foundation and the Foundation Visana Plus. The Joint Foundation of Atupri and Visana was entered in the Commercial Register today. It has over a million customers and is the clear market leader in the Espace Mittelland region.
Visana Group: renewed growth and solid year-end result in 2023
Bern, 29 May 2024 – The Visana Group demonstrated its ability to perform in a tense environment in 2023. Net profit amounted to CHF 4.7 million (2022: 76 million). The basis for the solid financial results in 2023 was provided by successful investment activity, a convincing underwriting result in top-up insurance and a high degree of cost discipline. As of 1 January 2024, a total of 856,500 customers were insured with Visana. Thus, Visana is continuing to expand its leading market position in Espace Mittelland.
Long-term partnership between FC Thun and Visana
Bern, 1 May 2024 – As of the upcoming 2024/25 season, Visana will be a partner of FC Thun. This football club from the Bernese Oberland is entering into a long-term five-year partnership with Visana.
Visana acquires Maklerzentrum Schweiz AG
Bern, 25 April 2024 – Visana Beteiligungen AG acquired service provider Maklerzentrum Schweiz AG with effect from 22 April 2024.
FOPH approves the VIVA health plan
Bern, 18 September 2023 – Last October, the health insurer Visana, the member clinics and hospitals of Swiss Medical Network and the Canton of Bern announced the launch of the healthcare organisation Réseau de l’Arc. The associated insurance product, an alternative insurance model known as the ‘VIVA health plan’, has now been approved by the Federal Office of Public Health (FOPH). VIVA will be introduced on the 1 January 2024, exclusively for residents of the Jura Arc region in the cantons of Bern, Jura and Neuchâtel.
Visana and Swiss Medical Network launch nationwide strategic partnership in integrated care
Bern, 11 July 2023 – The Bernese insurance group Visana and the hospital group Swiss Medical Network are expanding their partnership in the field of integrated care nationwide. Following the launch of Switzerland’s first fully integrated healthcare organisation, in the Jura Arc region, Visana and Swiss Medical Network intend to establish further regional integrated care clusters throughout Switzerland in the coming years. As part of this strategic partnership, Visana Beteiligungen AG is acquiring an 11.1% stake in Swiss Medical Network’s share capital. This investment in Swiss Medical Network is being made via a share capital increase.
2022 financial statements
Bern, 26 June 2023 – Visana assumes pioneering role in healthcare, achieves solid net profit and reports a rising number of insured persons.
Atupri and Visana merge to form a nationwide leader in health insurance
Bern, 7 June 2023 – The two Bernese health insurers Atupri and Visana will merge on the 1 January 2024 to form the ‘Atusana’ health insurance group. The new group will have over a million customers. Atupri and Visana are combining their strengths in performance and innovation, but will remain operationally autonomous and continue to act as strong independent brands. With this strengthening of their market position, Atupri and Visana are enabling their customers to benefit from a broader range of products and services, as well as more means of access. The merger is subject to approval by the supervisory authorities.
Innovative car insurance from Visana without a no-claims-bonus system
Bern, 1 March 2023 – For the first time ever, on 1 March 2023, Visana is launching its own car insurance throughout Switzerland. ‘Worry-free on the road’ is the slogan for Visana’s new car insurance. Instead of relying on vague estimates regarding the number of kilometres expected to be driven when the insurance is taken out, Visana uses an innovative telemetry-based solution. Settlement based on the exact number of kilometres driven also enables savings of up to 20 percent on premiums. Once again, Visana is showing that it is ‘close to the people’ and in tune with the digital age.
Modern co-working for a healthy approach to work in central Bern
Bern, 3 November 2022 – As a health insurer, Visana also sets standards in workplace design. Visana now offers a co-working space for companies and private individuals at a central location near the Federal Palace. A glance behind the venerable facade reveals how successfully the former restaurant Gfeller has been converted for flexible and healthy working. The doors will be open to all interested parties from 4 to 11 November.
Bern, 28 October 2022 – Hôpital du Jura bernois is to become an integrated care organisation with an alternative basic insurance model as part of Réseau de l’Arc.‘
Liberty Pension and Visana join forces in the pension market
Bern, 31 May 2022 – Visana is acquiring a minority stake in Liberty Pension Ltd, a Swiss company based in the canton of Schwyz, which has been successfully specialising in independent pension solutions for private and corporate customers, as well as business partners, since 2005.
Solid results in a challenging environment
Bern, 23 May 2022 – Despite the challenges of 2021, Visana can look back on a successful financial year: After deducting the distribution of around CHF 25 million in reserves to insured persons and the coronavirus-related rise in benefit costs, Visana still posted a healthy net profit of CHF 69.4 million.
Visana introduces flexible working and working from home across the board
Bern, 23 September 2021 – Even before COVID, Visana was already looking closely at new ways of working. The pandemic has accelerated this process, intensifying Visana’s efforts to offer its staff even more flexible and optimised ways of working. The result is a groundbreaking modern employment ‘charter’.
Visana marks anniversary with donations in all 26 cantons
Bern, 17 September 2021 – For years, Visana has been supporting charitable institutions, so that they can provide better help for people in need. To mark its 25th anniversary, Visana is supporting selected projects and establishments Switzerland-wide, to the tune of over a quarter of a million Swiss francs.
Catherine Loeffel becomes new Head of ‘Digitalisation and Operations’ at Visana
Bern, 24 August 2021 – On 1 November 2021, Catherine Loeffel will take charge of Visana’s newly created ‘Digitalisation and Operations’ business area. Visana is thus placing emphasis on digitalisation as another key area that is shaping the company’s trajectory.
Visana pays out CHF 25 million to its customers
Bern, 19 August 2021 – Visana plans to pay out CHF 25 million to its policyholders next spring. The money will come from its reserves. Thousands of customers with basic insurance will benefit from the payout.
Visana app provides greater clarity regarding medical invoices
Bern, 27 July 2021 – Hospitals and physicians issue invoices based on so-called ‘TARMED items’. Such invoices often cause patients to scratch their heads. That is now a thing of the past. A new feature in the Visana app translates physicians’ and hospitals’ invoices into simple language that everyone can understand.
‘Save your friends’ 2021: interactive video provides reality check
Bern, 4 July 2021 – Men make up the vast majority of accident victims in Switzerland. The number of accidents rises sharply among 15-to-19-year-olds and only stabilises at a lower level from the age of 30. In their joint campaign ‘Save your friends’, Visana and the Swiss Life-Saving Society (SLRG) have been working for three years to prevent drowning and water-related accidents in this population group. This year, they are doing so with an interactive reality check and celebrity support from the two Kambundji sisters.
Visana Group presents positive results, despite the pandemic, and pays back reserves
Bern, 14 May 2021 – Against the backdrop of the pandemic, 2020 was another successful year for Visana, with a profit of CHF 110.8 million. The result is a further demonstration of the company’s financial strength and reliability. Persons insured with Visana are set to benefit directly from the good performance: They will be reimbursed CHF 25 million from reserves. With new digital services and the launch of a national health platform, Visana is also focusing more strongly on digitalisation and comprehensive customer service.
Visana and BEKB launch pension planning solution that is unique in Switzerland
Bern, 31 March 2021 – Visana is partnering with Berner Kantonalbank (BEKB) to become the first Swiss health insurer to launch a 3rd-pillar pension solution. The two Bernese enterprises are pooling their expertise to offer an innovative pension planning solution for young and old alike. Their goal is to ensure that living autonomously at home remains affordable after retirement and into old age.
Visana focuses on greater customer proximity and a wider range of services
Bern, 22 December 2020 – Although Visana already offers its policyholders a wide range of services and attaches importance to being close to people, Visana customers are set to benefit from more comprehensive customer service in the future. As part of its ongoing evolution, Visana is further expanding its range of services and placing greater emphasis on personalised advice.
Mobile app with virtual insurance card for 2.5 million insured persons
Solothurn, 1 December 2020 – A useful supplement to the plastic insurance card that we all carry in our wallets has arrived. As of now, 2.5 million insured persons can use the virtual insurance card. This practical solution is currently offered by the three health insurers Visana, Groupe Mutuel and KPT. Other health insurers will follow in the coming months. Over 5,000 service providers and around 2,000 pharmacies have the infrastructure required to use this so-called ‘VICARD’.
Visana, Allianz Care, CSS and Zur Rose Group launch comprehensive digital health platform
Zurich, 13 November 2020 – For the first time in Switzerland, partners from various areas of healthcare will work together to jointly found a company for the operation of an integrated digital health platform. When officially launched on the Swiss market in the 2nd quarter of 2021, the platform will offer interactive and straightforward access to healthcare services for all residents of Switzerland. The aim is to improve the quality of treatment and improve the efficiency of processes. The platform is open to all healthcare players: insurers, physicians, hospitals, pharmacies and other providers. Start-up funding is provided by the partners Allianz Care, CSS, Visana and Zur Rose Group.
Greater financial security for hospital stays
Bern, 28 September 2020 – Hospital stays can be expensive. Visana offers greater financial security for such situations with its new hospital capital insurance: After inpatient treatment in hospital, Visana customers receive the insured amount directly and can use it as they see fit.
Mujinga Kambundji, Christian Stucki and Daniel Koch support ‘Save your friends’
Bern, 7 August 2020 – The Swiss Life-Saving Society (SLRG) and Visana, the health and accident insurer, have been working together since 2016 to improve safety on and in Swiss waters. Their joint campaign ‘Save your friends’ now has celebrity support: Mujinga Kambundji, Christian Stucki and Daniel Koch are playing a leading role in this drive to raise the Swiss population’s awareness of dangers and risks, especially during the swimming season.
‘Save your friends’ even more important in the summer of COVID – now with ‘safety check’
Bern, 22 June 2020 – The Swiss Life-Saving Society (SLRG) expects more people than usual to be drawn to open waters during the summer of COVID in 2020, thus greatly increasing the risk of accidents. This adds particular importance to the ‘Save your friends’ campaign run by SLRG and Visana to prevent swimming accidents. The campaign for this season starts today and features a new element: a so-called ‘safety check’ that allows people to test for themselves whether they are behaving correctly in rivers or lakes when swimming or boating.
Financial strength makes Visana a stable and reliable partner
Bern, 6 May 2020 – The Visana Group has once again had a successful financial year. The company’s financial results for 2019 were very positive once more in both the compulsory health insurance and top-up insurance segments. The Visana Group therefore remains in a strong financial position. This is particularly valuable in economically challenging times, and makes Visana an extremely stable and reliable partner for its policyholders. Visana does not expect to have to increase premiums in the wake of the COVID pandemic.
Mujinga Kambundji and Christian Stucki are the new Visana ambassadors
Bern, 9 March 2020 – ‘Together for a fitter and healthier Switzerland’: This is the vision shared by Visana, sprint queen Mujinga Kambundji and Christian ‘Chrigu’ Stucki, the king of Swiss wrestling. They are jointly launching a long-term partnership.
New service: Visana provides home delivery of medication in three hours or less
Bern, 12 February 2020 – With same-day delivery, Visana is the first insurer to offer its customers an exclusive service: after one phone call, they can get medication delivered to their home free of charge, in three hours or less. Thanks to Switzerland’s fastest home-delivery service for medication, they can avoid having to visit a doctor or pharmacy.
New Visana office in Langnau im Emmental for greater customer proximity
Bern, 13 January 2020 – Visana is expanding its network of offices and strengthening customer proximity by opening a new office at Dorfstrasse 9, Langnau i.E. This will enable Visana to offer its policyholders a more personalised service.
Market research institute AmPuls praises Visana’s online customer portal
Bern, 1 November 2019 – In Switzerland’s largest health insurance tracking survey, the Visana Group received top marks from market research institute AmPuls in 2019, for the customer-friendliness of its online customer portal myVisana (www.myvisana.ch).
Visana launches myPoints – staying active in everyday life as a loyal customer pays off
Bern, 2 September 2019 – The nationwide cost of lack of exercise is CHF 2.4 billion each year. With its digital bonus programme myPoints, Visana aims to motivate its customers to exercise more. But customer loyalty will also be rewarded.
Angelo Eggli to become new CEO of Visana
Bern, 4 April 2019 – The Visana Group’s Board of Directors has appointed Angelo Eggli as new CEO. On 1 November 2019 at the latest, the current CEO of Allianz Partners Switzerland will take over from Valeria Trachsel, who has been at the helm of Visana since November 2018.
Visana reports successful 2018 financial year
Bern, 2 April 2019 – The Visana Group’s balance sheet once again paints a positive picture. The company has reported substantial growth in policyholder numbers, both in the private and business customer segments. 2018 was also a good year financially.
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